Online Performance Support/Web Content Design/User Experience/Marketing and Management/Social Content
Objective: Work in an exciting and challenging position where my skills and experience can propel a company to the next level in the connected world.
I have worked for 20 years at Verizon Wireless in positions of increasing responsibility and impact. Currently, I am working in Learning Technology and Operations at Verizon Wireless, selected as the #1 company in training by Training Magazine for 2012.
Previous Experience in Content Development, Reporting, Customer Service Management, and Retail Management.
Outside Interests: Spending time with my family, being active in local church, co-leading a not-for-profit ministry, performing web design for non-profit organizations, Missions, exercise and nutrition, playing guitar.
My focus is on acheiving extraordinary results.
To achieve these results, I have concentrated on obtaining a broad base of skills around motivating teams to high levels of productivity, applying User-Centered design principles, Agile Development philosophies, and Lean Six Sigma.
USC University Scholar, USC Carolina Scholar, National Merit Semifinalist